Sparkle Cleaning – Trusted for Pristine Homes & Businesses in Portland, Falmouth & Cumberland, Maine!

Sparkle Cleaning Text Message Privacy Policy

Last Updated: October 28, 2025

Sparkle Cleaning values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive text messages from us through our Grasshopper text messaging system.

1. Information We Collect

When you opt in to receive text messages, we may collect:

  • Your mobile phone number

  • Your name or contact information if provided voluntarily

  • Any responses or messages you send to us

We do not collect or store sensitive personal information (such as financial details or social security numbers) through our text messaging platform.

2. How We Use Your Information

We use your information solely to:

  • Send you text messages related to Sparkle Cleaning services, updates, appointment reminders, or promotions

  • Respond to your inquiries or customer service requests

  • Manage and improve our communications and services

We do not use your information for any purpose unrelated to Sparkle Cleaning services.

3. Data Sharing

 

  • Customer data is not shared with any third parties for promotional or marketing purposes.

  • We do not transfer consumer data to any external organizations under any circumstances, even with your consent.

  • Mobile opt-in data and consent are never shared with anyone for any purpose.

  • Any data sharing mentioned elsewhere in this policy excludes mobile opt-in data.

  • We may share information only as required by law or to comply with a legal obligation (for example, in response to a subpoena or government request).

4. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Sparkle Cleaning at (207) 900-1073 regarding cleaning services, appointments, or promotions.

    • Consent is not a condition of purchase.

    • Message frequency varies.

    • Message & data rates may apply.

    • You can reply STOP at any time to unsubscribe or HELP for assistance.

    • You may also contact us directly at (207) 900-1073 or sparklecleaningmaine@yahoo.com for support or to update your preferences.

    • Mobile opt-in information is never shared with third parties.

5. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. This includes secure storage and limited access to authorized personnel only. However, no method of transmission over the Internet or via mobile networks is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your contact information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you unsubscribe or opt out, your mobile information will be promptly removed from our active messaging lists.

7. Your Rights and Choices

You have the right to:

  • Opt out of receiving text messages at any time by replying STOP

  • Request to access, update, or delete your personal information

  • Contact us for questions about how your information is handled

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on our website with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our text messaging practices, please contact us at sparklecleaningmaine@yahoo.com or (207) 900-1073
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